IT Issues

  Can't sign in to OneDrive  If you see a gray OneDrive icon, this means you are not signed in.  If you cannot sign in to your OneDrive sync app, or the sync app says OneDrive is not connected, follow the steps below. OneDrive not signed in Windows 10/11 Windows 7/8 macOS Select the  Start  button, search for "OneDrive", and then open it: When OneDrive Setup starts, enter your personal account, or your work or school account, and then select  Sign in . OneDrive not connected If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below. Start troubleshooter 1. Sign in Check whether you can sign in to your OneDrive account online. If you can't sign in to your Microsoft personal account, visit  Can't sign in to Microsoft account. If you can't sign in to OneDrive work or school account, try to reset your  p...

  Sync SharePoint and Teams files with your computer OneDrive for Business   SharePoint Server Subscription Edition   More... Important:  Support for the old OneDrive for Business sync app with SharePoint Online has ended. If you see this   icon in your taskbar, read  this article  to learn more.  If your organization has a Microsoft 365 work or school subscription or uses SharePoint Server 2019 and Teams, you can sync your Microsoft SharePoint and Teams files to a folder on your computer. This lets you work directly in File Explorer and access files even when you're offline. And when you go back online, any changes made to those files will sync automatically. Note:  For info about syncing files on macOS, see  Sync files with OneDrive on Mac OS X . You have two options when syncing files in SharePoint libraries and Teams. You can either  add shortcuts to libraries and folders to their OneDrive  or...

OneDrive is a powerful tool for backing up and synchronizing files across devices, but occasionally, it can misbehave. Here are some common OneDrive problems and their solutions: OneDrive Is Not Running: If the OneDrive icon in the Windows System Tray appears grayed out, you might be logged out. To fix this, click the OneDrive icon on the Taskbar, sign in with your OneDrive email address, authenticate your account, confirm the folder used for OneDrive, and complete the setup process. OneDrive Icon Is Missing:  If you can’t find the OneDrive icon in the System Tray: In Windows 10, right-click the Taskbar, choose “Taskbar settings,” go to the Notification area section, and click “Select which icons appear on the taskbar.” Windows 11 users should click “Other system tray icons.” Enable the Microsoft OneDrive switch to display the icon in the Taskbar. Alternatively, manually load OneDrive by opening File Explorer and navigating to C:\\Users\\ [your username]\\AppData\\Local\\Microso...